Privacy Policy

Our privacy policy (the “Privacy Policy”) explains the personal data and information (collectively “the Information”) we collect, how we use and share it, how to manage your privacy controls and your rights. Questions, comments or request about and pursuing this Privacy Policy may be submitted via hello@onsee.co.uk.  

For the purpose of applicable data protection legislation, the data controller is Pelation Ltd, incorporated and registered in England and Wales with company number 12125173, with registered office at Kemp House 160 City Road, EC1V 2NX, London, United Kingdom (“Onsee” or referred to as “we”, “our” or “us” in this Privacy Policy).

To whom this Privacy Policy apply?
This Privacy Policy applies to our website users that wish to get in contact with us. 

What information does Onsee process about you?
Onsee collects, stores and use your personal contact details, such as your name, surname, email address, your city and your IP address when you visit our website. 

How and why Onsee uses this Information and on what legal basis?
Onsee uses your Information:to communicate with you and get in contact with you, in response to your request – where you have provided us with your consent to do so;for marketing and promotion of our services and product, by sending you, for example, marketing communications and newsletter – where you have provided us with your consent to do so; to manage our website and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes – in pursuit of our legitimate interests (to better understand how users interact with our website and solve any issues they may have); to improve our website to ensure that content is presented in the most effective manner for you and your device – in pursuit of our legitimate interests (to improve our content, our website and your experience): to transfer to third party service providers – in pursuit of our legitimate interests (in outsourcing for effectiveness and efficiency). Onsee will use your Information only for the purposes stated above. 

‍Cookies and Similar Technologies
To ensure our website works correctly, we may at times place a small piece of data known as a cookie on your computer or mobile device. A cookie is a text file stored by a web server on a computer or mobile device. The content of a cookie can be retrieved or read only by the server that creates the cookie. The text in a cookie often consists of identifiers, site names, and some numbers and characters. Cookies are unique to the browsers or mobile applications you use, and enable websites to store data such as your preferences or items in your shopping cart. Like many other websites, Onsee uses cookies to improve user experience. Onsee will not use cookies for any purposes not stated in this Policy. You can clear all the cookies stored on your computer, and most web browsers provide the option of blocking cookies.

Data recipients - who are the third parties Onsee might share your Information with?
It might be necessary for Onsee, in order to fulfil the purposes stated above, to share to suitable third parties your Information. We ask them to comply with data protection legislation too. In particular, your Information might be shared with:technical support providers, for example, assisting us with our website;providers assisting us collate and organise information effectively and securely;providers assisting us generate and collate surveys and reviews of our products and services;providers assisting us with marketing and promotion by, for example, helping us send marketing mailshots and newsletter;third party software hosting companies which provides us with software solutions;providers which host our services in their data centres (that are located in the UK).

How long will Onsee retain your Information for?
We will only retain your Information for how long as it is necessary to fulfil the purposes stated above. If you have provided us with your consent to be contacted by us upon your request, we will retain your Information for as long as needed to process your request, and in any case not for a period of time longer than 4 years;If you have provided us with your consent to receive marketing communications, we will retain your Information for as long as we still have your consent, and in any case not for a period of time longer than 4 years.Once the above terms have elapsed, your Information may be deleted, anonymized and/or aggregated. 

Your rights in relation to your Information.
Data protection legislation grants you the rights to:ask us for access to your personal data and information relating to your (right of access);the rectification of inaccurate personal data or the integration of incomplete data (right of rectification); the cancellation of personal data concerning you - upon the occurrence of one of the conditions indicated by the law and in compliance with the exceptions provided by the law (right to erasure); the limitation of the processing of personal data - when one of the cases indicated by the law (right to restriction processing);request and obtain from Onsee - in the event that the legal basis of the processing is a contract or consent, and the processing is carried out by automated means - your data or images in a structured and readable format by automatic device, also for the purpose to communicate this data to another data controller (right to the data portability);object at any time to the processing of your personal data in particular situations that concern you (right to object);withdraw consent to process personal data at any time if the processing is based on consent for one or more specific purpose. The processing based on consent and carried out prior to the revocation of consent, however, retains its lawfulness;propose a complaint to a supervisory authority.

Changes to the Privacy Policy 
Onsee may amend this Privacy Policy at any time by posting the amended Privacy Policy on Onsee’s web site or/and made available/notified to you.